Our equipment is designed and built to perform in some of the harshest environments on earth. When things don't go as planned, you can be confident that your housing is backed by over 56 years experience and an unparalleled level of after-sales support and service.
Beginning in September 2018, all Ikelite housings are warranted against any original defects in materials or manufacturing for a period of TWO (2) years from the original date of purchase.
Recently purchased your housing? We've got you covered, too. Housings purchased between October 2016 and August 2018 are eligible for a 1 year warranty extension*.
We do not require an original purchase receipt to obtain service or warranty coverage. If a purchase receipt is not provided, the warranty period will be determined based on the production date of the housing.
Defective products should be returned to Ikelite Service Dept, 50 W 33rd St, Indianapolis, IN 46208, USA, postage paid. Ikelite will, at its sole discretion, repair or replace such products and return to customer postage paid. All other claims of any nature are not covered. Except as mentioned above, no other warranty expressed or implied apply to Ikelite products.
More information on returning products for service can be found on our Service + Repairs policy page.
* Does not apply to warranty or non-warranty service work completed prior to June 2018. No refunds or reimbursements will be issued for service work already performed.